Barcelona Takes on Airbnb
A new rule, the only one of its kind in a major
European city, forbids short-term private-room rentals, adding fuel to the
debate over how to control booming prepandemic tourism.
By Paige
McClanahan
Sept. 22,
2021
It’s been a
busy summer for Lucas Ezequiel Hernández, a 29-year-old designer who lives with
his brother in central Barcelona. In June, he listed the extra bedroom in their
apartment on Airbnb, and for more than two months, hosted a steady stream of
tourists at a rate of 40 euros, or about $47, per night. But by the end of
August, a couple of weeks after a new ban on short-term, private-room rentals
had taken effect, he was reconsidering his options.
“I think
I’m going to cancel the reservations that I have,” said Mr. Hernández, who
added that he had used his rental earnings to help fund the launch of his
fashion brand. “I can get problems by renting on Airbnb, so I think I’m not
going to do it anymore.”
The ban,
which took effect on Aug. 6, sets Barcelona apart as the only major city in
Europe to have forbidden short-term private room rentals, even as it continues
to allow the renting of entire apartments — so long as the owner of the
property holds the appropriate license.
The new
rule has added fuel to Barcelona’s already-heated debate over how to support
the local economy and safeguard residents’ quality of life following the rapid
growth in tourism in the decade before the pandemic hit. Critics maintain that
the crackdown on accommodations has resulted in unjustifiably heavy fines for
hosts and cut out an important source of income for many residents. But the
city government says that restricting private tourist accommodation is one of
the few effective tools that it can deploy to rein in excessive tourism and
address the city’s housing problems.
“We are
very happy that people come to Barcelona and enjoy Barcelona because we love
our city and we want to share it — but we need rules and we need balance,” said
Janet Sanz, Barcelona’s deputy mayor and the driving force behind the
crackdown. “People in Barcelona can still rent out a room for a year to a
student coming from abroad,” she added. “But for less than 31 days, it’s such a
tricky market to regulate that, from now on, we have to stop it.”
Airbnb
maintained that its rentals do no harm to the city, and that half of its hosts
in Barcelona rely on the income to pay their bills and stay in their homes.
“In
Barcelona, the absence of clear rules for hosts who share a room in their home
has no impact on our business, but we are concerned about the negative impacts
of City Hall’s proposals on local families,” said Patrick Robinson, Airbnb’s
head of policy for Europe, the Middle East and Africa. “We are confident that
we can work with the authorities on a better way forward.”
The
beginnings of a problem
Forty years
ago, Barcelona wasn’t high on most tourists’ lists of must-see cities in
Europe. But that changed after the city hosted the Summer Olympics in 1992: An
enormous public investment in beautifying the city coincided with a prime spot
on the global stage. A new “destination” was born.
Attracted
by the city’s museums, restaurants, architecture and Mediterranean coastline,
tourists arrived from across Europe and around the world. By 2019, Barcelona —
a city of about 1.6 million — registered over 21.3 million overnight stays,
more than double the figure from 2005. And that’s not even counting the more
than three million cruise ship passengers who passed through the city’s port
that year.
When Airbnb
arrived in 2009, Barcelona had no specific regulations governing private
rentals to tourists, but interest in the service was evident: By the middle of
2016, there were some 20,000 listings of both private rooms and entire
apartments in Airbnb’s Barcelona section, according to data from Inside Airbnb,
which tracks listings in cities around the world. The hosts in Barcelona were
operating in a kind of “gray market” in those early years of growth: It wasn’t
explicitly legal, nor was it clearly forbidden.
But as
tourist numbers grew, so, too, did the sense among many in Barcelona that the
city was nearing its capacity for visitors. In the summer of 2014, anti-tourism
protests erupted in the Barceloneta neighborhood, where locals had grown
frustrated with the noise and raucous behavior of visitors who had come to party.
Anti-tourism graffiti sprouted up, sometimes in popular tourist spots, and in
2017, a group of left-wing activists vandalized an open-top bus filled with
tourists. Many residents — as well as some at City Hall — pointed the finger at
Airbnb.
“For a long
time, tourism was seen as nothing but a positive thing for the city, but now
we’re starting to feel all of the impacts,” said Mar Santamaría Varas, a
Barcelona-based architect and co-founder of 300.000 Km/s, an urban planning
agency. With regard to tourist accommodation, she added that her analysis has
revealed three main problems: gentrification, crowding in public spaces, and
the disappearance of corner stores and other retailers that are essential for
residents.
Airbnb
maintains that private room rentals have little to no impact on the
availability of local housing, as people who rent out private rooms live in the
same property. But a study published last year in the Journal of Urban
Economics found that Airbnb activity in Barcelona has increased rents by 7
percent and housing prices by 17 percent in the neighborhoods that have the
highest levels of activity on the platform. In the average neighborhood, the
effects were a 1.9 percent increase in rent and a 4.6 percent increase in
housing price.
A new era
The 2015
election of Ada Colau as Barcelona’s mayor marked a turning point in the city’s
relationship with tourism, ushering in the first real efforts to regulate
short-term rentals. Already famous in Spain for her work fighting housing
evictions, the left-wing Ms. Colau took a much harder line on tourism than her
predecessor. Under her leadership, City Hall enacted a moratorium on new
tourist licenses for entire-apartment rentals; launched a major crackdown on
illegal apartment listings; banned the construction of new hotels in the city
center; and introduced neighborhood-specific rules to regulate the
establishment of souvenir shops and other businesses that cater to tourists.
But in
other ways, the city’s hands were tied. Legally, the Colau administration
couldn’t revoke the roughly 10,000 tourist licenses that the previous administration
had issued for the renting of entire apartments, said Ms. Sanz, the deputy
mayor. At the same time, rules governing both the Barcelona airport and port —
which is the largest cruise ship harbor in the Mediterranean — remain beyond
the jurisdiction of City Hall.
But
so-called home-sharing — the renting of a room inside a home — remained
unregulated, and thus became a target for the city’s tourism control measures.
Indeed, the market in Barcelona had started to shift away from entire
apartments and toward private rooms just as the crackdown on illegal listings
picked up.
According
to data from Inside Airbnb, the number of private room listings in Barcelona
overtook entire home listings for the first time in 2017. As of Aug. 8 of this
year, two days after the short-term private room rentals took effect, 45
percent of the more than 16,000 active Airbnb listings in Barcelona were for
private rooms. When a journalist approached 20 of these hosts to request a
one-week tourist stay in their private room rentals — which would be illegal
under the current law — within a day, half of the hosts had responded with an
invitation to reserve.
Enforcing
the rules
Mr.
Robinson of Airbnb said that the company has cooperated with the city in
regulating the activity on its platform. He added that Airbnb requires hosts to
agree to allow certain personal details — including their name, address and
national identification number — to be shared with authorities, and said that
more than 7,000 rule breakers have been removed because of Airbnb’s
collaboration with City Hall.
“Airbnb has
always reminded hosts to follow local rules before they list on the platform,”
Mr. Robinson said. “We also provide hosts with clear information about the
latest regulation in Spain.”
As for the
ban on short-term private room rentals, Airbnb questioned whether the new
regulation affected rentals to business travelers or other types of non-tourist
visitors, and said that it was impossible for the company to distinguish
between such types of guests. But a company spokesman said that Airbnb would
remove any private room listings from the platform if City Hall officially
requested it do so.
Ms. Sanz
insisted that there are no exceptions to the law, including for business
travelers. She added that the city is gathering the information it needs to
make its official takedown request for short-term private room rentals.
More
broadly, Ms. Sanz said, one of City Hall’s biggest complaints with Airbnb is
that the company continues to allow new hosts of apartments to declare
themselves “exempt” from the law that requires them to have a tourist license,
without asking them to provide any evidence to that effect. She added that
Airbnb has taken down illegal listings that have reappeared on the platform,
sometimes days later. She worries that the same will happen with room rentals.
“This is a
major problem that we have now, and we have been having it with Airbnb for the
past several years,” said Ms. Sanz. She added that such problems have put
tremendous pressure on City Hall, which now spends 2 million euros per year to
inspect Airbnb listings and enforce the city’s rules on home-sharing and
tourist apartment rentals.Ms. Sanz added that the city has found that many
hosts are professionals who are “speculating” on the housing market, not
individuals looking to cover their basic needs.
Data from
Inside Airbnb show that, as of Aug. 8, 27 percent of Barcelona’s private room
listings were in a portfolio of three or more private rooms, while 54 percent
of the private rooms were offered by hosts who had only a single listing.
Airbnb disputed these numbers.
“This data
is flawed. Public scrapes of our site use inaccurate information and flawed
methodology to make misleading assumptions about our community,” an Airbnb
spokesman said. “As of Aug. 8, 2021, 78 percent of private room listings in Barcelona
were offered by hosts with only one private room listing; 93 percent were
offered by hosts with one or two private room listings only.”
Hosts
respond
Manel
Casals, the general manager of Barcelona’s hotel association, welcomed the ban,
saying that Airbnb is “a concern for cities everywhere” because it deprives
local governments of taxes, disrupts residential areas, and fails to ensure
adequate health and safety standards for guests. “It will help Barcelona to
prohibit this,” he said, adding that the city’s hotels don’t consider Airbnb a
competitor as they serve a different customer base.
But Airbnb
hosts like Martha Ruiz were disappointed with the ban. Ms. Ruiz, who lives near
Barcelona’s Collserola Park, stopped taking reservations for short-term guests
following the imposition of the ban in August.
“I don’t
know what they are doing, why they want to prohibit it,” said Ms. Ruiz, an
Airbnb host since 2017. “They can regulate, yes — but not prohibit something
that isn’t doing any harm to anyone.”
Jose Luis
Rodriguez Fried, the legal representative of Veïns i Amfitrions de Catalunya,
an association of roughly 500 Catalonian hosts that has lobbied the government
on home-sharing regulations, said that Barcelona’s ban on short-term private
room rentals was “unjustified” and “undemocratic.”
“The
paradox is that we have a Barcelona City Council with progressive roots that is
supposedly sensitive to the problems of residents and the community, but their
response has been to erect a barrier behind an ideological, anticapitalist
message instead of taking advantage of the system on behalf of the city and its
inhabitants,” Mr. Rodriguez Fried said.
“By renting
out their rooms, these people have found a way to pay their rents and
mortgages,” he added. “Now they are again at risk of losing their homes and
also, let’s be honest, their dignity.”
Hosts who violate
the city’s rules risk attracting the attention of inspectors, and sanctions
start at 6,000 euros. Plenty of fines have already been imposed: Since 2016,
City Hall has initiated more than 9,000 legal proceedings against hosts who
were breaking the rules. Ms. Sanz said that a crackdown on private room rentals
will begin soon.
Policymakers
across Europe will no doubt be watching how things play out in Barcelona, which
is a member of an association of nearly two dozen European cities — including
Amsterdam, Paris and Prague — that are lobbying European leaders to support
their efforts to regulate tourist rentals.
Cities that
take such a strong stance on the issue can ultimately compel Airbnb to
cooperate, said Daniel Guttentag, an assistant professor of hospitality and
tourism management at the College of Charleston in South Carolina.
“When
cities are cracking down in a way that is more aggressive than Airbnb would
like, then the company absolutely plays hardball and fights back to push for
regulations that they find to be more amenable,” Dr. Guttentag said.
“There are
examples of Airbnb participating in enforcement,” he added, citing cases in San
Francisco, London and Paris. “But this is only when they’ve really been
obligated to do so.”

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