terça-feira, 30 de julho de 2013

Os Fundamentos estrategégicos/psicológicos da manipulação de estímulos para o Consumo em Massa. As mesmas origens entre Publicidade e Manipulação da Informação e Opinião através de “Spin-Doctors” e Agências de “Comunicação”, tanto na Política como na Economia. “The Century of the Self.”


The Century of the Self.
The Century of the Self is an award-winning British television documentary series by Adam Curtis. It focuses on how the work of Sigmund Freud, Anna Freud, and Edward Bernays influenced the way corporations and governments have analyzed, dealt with, and controlled people

1. Happiness Machines (17 March 2002)
2. The Engineering of Consent (24 March 2002)
3. There is a Policeman Inside All Our Heads: He Must Be Destroyed (31 March 2002)
4. Eight People Sipping Wine in Kettering (7 April 2002)


"This series is about how those in power have used Freud's theories to try and control the dangerous crowd in an age of mass democracy." —Adam Curtis' introduction to the first episode.
Sigmund Freud, the founder of psychoanalysis, changed the perception of the human mind and its workings. The series describes the propaganda that Western governments and corporations have utilized stemming from Freud's theories.
Freud himself and his nephew Edward Bernays, who was the first to use psychological techniques in public relations, are discussed. Freud's daughter Anna Freud, a pioneer of child psychology, is mentioned in the second part, as is one of the main opponents of Freud's theories, Wilhelm Reich, in the third part.
Along these general themes, The Century of the Self asks deeper questions about the roots and methods of modern consumerism, representative democracy, commodification and its implications. It also questions the modern way we see ourselves, the attitudes to fashion and superficiality.
The business and political world uses psychological techniques to read, create and fulfill our desires, to make their products or speeches as pleasing as possible to us. Curtis raises the question of the intentions and roots of this fact. Where once the political process was about engaging people's rational, conscious minds, as well as facilitating their needs as a society, the documentary shows how by employing the tactics of psychoanalysis, politicians appeal to irrational, primitive impulses that have little apparent bearing on issues outside of the narrow self-interest of a consumer population.
Paul Mazur, a leading Wall Street banker working for Lehman Brothers, is cited as declaring: "We must shift America from a needs- to a desires-culture. People must be trained to desire, to want new things, even before the old have been entirely consumed. [...] Man's desires must overshadow his needs".
In Episode 4 the main subjects are Philip Gould and Matthew Freud, the great-grandson of Sigmund, a PR consultant. They were part of the efforts during the nineties to bring the Democrats in the US and New Labour in the United Kingdom back into power. Adam Curtis explores the psychological methods they have now massively introduced into politics. He also argues that the eventual outcome strongly resembles Edward Bernays vision for the "Democracity" during the 1939 New York World's Fair.

It is widely believed that the series was inspired and informed by a book written by the American historian, Stuart Ewen, "PR! A Social History of Spin



EXCERPTS FROM PR! A SOCIAL HISTORY OF SPIN / Stuart Ewen

A leader or an interest that can make itself master of current symbols is the master of the current situation. (Walter Lippmann, Public Opinion, 1922)
The engineering of consent is the very essence of the democratic process, the freedom to persuade and suggest. (Edward L. Bernays, "The Engineering of Consent," 1947)
Edward Bernays: Born 1891 in Vienna, nephew of Sigmund Freud, Bernays is credited as the "farsighted architect" of modern propaganda techniques. From the early 1920's onward, he helped consolidate a marriage between theories of mass psychology and schemes of corporate and political persuasion. During the First World War, Bernays worked for the U.S. Committee on Public Information (CPI)--the vast American propaganda apparatus mobilized in 1917 to promote the war as one that would "Make the World Safe for Democracy." The CPI would become the mold in which marketing strategies for subsequent wars would be shaped.
In the twenties, Bernays authored the link between corporate sales campaigns and popular causes, when--while working for the American Tobacco Company--he persuaded women's rights marchers in New York City to hold up Lucky Strike cigarettes as symbolic "Torches of Freedom." In October 1929, Bernays originated the now familiar "global media event," when he dreamed up "Light's Golden Jubilee," a worldwide celebratory spectacle commemorating the fiftieth anniversary of the electric lightbulb, sponsored behind the scenes by the General Electric Corporation.

Bernays work inspired Joseph Goebbels; more than any other individual, his career maps out the course of North American public relations from the early 1920's to well after WW II. He is the author of Crystallizing Public Opinion (1923), Propaganda (1928), "The Engineering of Consent" (1947), and his autobiographical Biography of an Idea: Memoirs of Public Relations Counsel Edward L. Bernays (1965).(4)

In his interviews with Bernays, Ewen discovered his "unabashedly hierarchical view of society. Repeatedly, he maintained that although most people respond to their world instinctively, without thought, there exist an 'intelligent few' who have been charged with the responsibility of contemplating and influencing the tide of history." (9)

As a member of that intellectual elite who guides the destiny of society, the PR "professional," Bernays explained, aims his craft at a general public that is essentially, and unreflectively, reactive. Working behind the scenes, out of public view, the public relations expert is an applied social scientist, educated to employ an understanding of sociology, psychology, social psychology, and economics to influence and direct public attitudes. Throughout their conversation, Bernays conveyed his hallucination of democracy: a highly educated class of opinion-molding tacticians is continuously at work, analyzing the social terrain and adjusting the mental scenery from which the public mind, with its limited intellect, derives its opinions....While some have argued that public relations represents a "two-way street" through which institutions and the public can carry on a democratic dialogue, the public's role within the alleged dialogue is, most often, one of having its blood pressure monitored, its temperature taken. (10)

In an incidental reference to "social conscience," Bernays had illuminated a historic shift in the social history of property, shedding inadvertent light on the conditions that gave birth to the practice of public relations. As the twentieth century progressed, people were no longer willing to accommodate themselves to outmoded standards of deference that history, for millennia, had demanded of them. (12)

The explosive ideals of democracy challenged ancient customs that had long upheld social inequality. A public claiming the birthright of democratic citizenship and social justice increasingly called upon institutions and people in power to justify themselves and their privileges. In the crucible of these changes, aristocracy began to give way to technocracy as a strategy of rule. Bernays came to maturity in a society where exigencies of power were-by necessity-increasingly exercised from behind the pretext of the "common good." (13)

News is any overt act which juts out of the routine of circumstance....A good public relations man advises his client..to carry out some overt act...interrupting the continuity of life in some way to bring about a response (Bernays 18).

PROTOCOLS OF PERSUASION

Bernays insisted that public relations is the science of creating circumstances, mounting events that are calculated to stand out as newsworthy, yet, at the same time, which do not appear to be staged. The field of public relations continues to hold to this dictum, routinely mapping out pre-arranged occurrences that are projected to look and sound like impromptu truths. (28)

The calculated simulated of enthusiasm...is also common within contemporary culture. In a variety of configurations, the applause sign has become a social principle. Statistical poll results are continuously broadcast, emphasizing the popularity (or lack thereof) of politicians, policies, products, and of course wars. Grassroots expression is now being manufactured by firms specializing in the generation of extemporaneous public opposition or support. In the PR industry, such orchestrated grassroots mobilizations are referred to as Astro Turf Organizing (29).

The use of unspoken visual techniques to create a mood is pervasive in our society: dramatic backdrops, logo designs, recycled paper and "green" graphics. Implicit in all this is a public relations truism: It's not what you say, but how you say it that matters (30-31).

In a democratic society, the interests of power and the interests of the public are often at odds. The rise of public relations is testimony to the ways that institutions of vested power, over the course of the twentieth century, have been compelled to justify and package their interests in terms of the common good. (34)

In the 1920's, in his pioneering handbooks Crystallizing Public Opinion (1923) and Propaganda (1928), Bernays described modern society as one in which "the masses" had become increasingly bold, increasingly threatening to the customary interests of order. There is, he wrote, an "increased readiness of the public, due to the spread of literacy and democratic forms of government, to feel that it is entitled to its voice in the conduct" of all aspects of society. This sense of entitlement was the inherent outcome of an historical process that had placed new and treacherous demands on the higher strata of society (34).

Philip Lesley publishes a bimonthly newsletter Managing the Human Climate in which he discusses issues encompassing public relations and public affairs. In the March/April 1994 issue, he suggests that fending off public opposition--like a disease--requires something like a public relations vaccine:

No organization now can afford to let the climate of attitudes develop by accident through outside forces. It must work to create its own climate.
This calls for the constant efforts to anticipate…to read trends that may create the climate to be coped with. It is far more effective to "inoculate" the publics in advance rather than react when an attack comes. (36)
For nearly a century, the attempt to contain the forces of "chaos" has possessed the evolution of PR thinking and, more than anything else, it is the glue that holds the history of corporate public relations together. (36)

Excerpted from PR! A Social History of Spin, by Stuart Ewen. (NY: Basic Books, 1996). Fair Dealing Applies.

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