USPS chief concedes changes causing delays but
won’t restore sorting machines
Louis DeJoy, a major Republican donor, made appearance
before Congress amid scrutiny over agency’s management
Sam Levine
in New York
Fri 21 Aug
2020 18.43 BSTLast modified on Fri 21 Aug 2020 19.14 BST
https://www.theguardian.com/us-news/2020/aug/21/usps-louis-dejoy-senate-hearing-mail-in-voting
America’s
postmaster general, Louis DeJoy, conceded on Friday he had implemented recent
changes that led to mail delays at the United States Postal Service (USPS) but
said he would not reverse the decision to remove mail equipment ahead of the
election.
DeJoy, a
major Republican donor without prior USPS experience, made his first appearance
before Congress amid widespread scrutiny over the mail delays and his
management of the agency since taking over in June.
Mail-in
voting is set to be a key feature of the November election due to the health
threats potentially posed by in-person voting during the coronavirus pandemic.
Democrats and civil liberties groups have raised concerns that the actions
taken at the post office could amount to a campaign of voter suppression.
DeJoy said
he implemented a change instructing USPS trucks to leave on time, regardless of
whether all the mail was ready to go out. The move led to outcry from postal
workers who said a fundamental principle at the USPS has been to not leave mail
behind, no matter what. DeJoy said in theory, the move should have led to more
efficient delivery, but conceded that hadn’t happened.
“Unfortunately,
our production process within the plants was not fully aligned with this
established schedule. So we had some delays in the mail, and our recovery
process in this should have been a few days and it’s mounted to be a few
weeks,” he said. “The only change that I made was that the trucks leave on
time. Theoretically, everyone should have got their mail faster.”
Pressed by
Senator Jacky Rosen, a Nevada Democrat, DeJoy declined to say what kind of
analysis, if any, USPS had done before implementing the changes.
After
widespread outcry, DeJoy announced earlier this week he was suspending recent
changes at the agency until after the election. But when Senator Gary Peters, a
Michigan Democrat, pressed him on whether he would restore hundreds of mail
sorting machines that have been decommissioned, DeJoy said he would not, noting
that mail volume had declined.
“There’s no
intention to do that. They’re not needed,” DeJoy said.
The USPS
had planned to take 671 mail sorting machines out of service this year. The
number of sorting machines decommissioned under DeJoy has jumped significantly
from prior years, according to an analysis by the Washington Post. Losing the
machines, in combination with other cuts, has led to mail moving more slowly
through postal facilities, postal workers say, including in Los Angeles, where
bugs swarmed packages with rotted meat and vegetables, according to the Los
Angeles Times.
The
postmaster general also said he had been unaware of plans to remove the sorting
machines and mailboxes until they were widely reported. He said 700 mailboxes
had been removed since he became postmaster general, but said that was part of
a regular process and 35,000 had been removed over the last 10 years. While the
USPS had pledged to pause mailbox removal until after the election, DeJoy said
he agency would “pick it up” after.
David
Williams, a former USPS inspector general and member of the board of governors,
flatly contradicted DeJoy’s assessment of removing mail equipment during a
hearing by the House Progressive Caucus on Thursday.
“You don’t
save money by breaking down machines and putting them away and storing them.
You spend money. So that was a very odd action,” Williams said. “Normally the
reason to keep those machines or planks in place are in the event of a Katrina,
or a 9/11, or an election, or the Covid crisis. Removing those is thinning out
the postal service’s ability to redirect mail in an incident like that.”
Removing
the mailboxes, Williams said, was “not part of ongoing plans” and was something
the treasury secretary, Steven Mnuchin, wanted done. “I asked the postal
service about it, and they said it wouldn’t save anything. And there would be
no reason to remove those.”
Donald
Trump admitted last week he opposes additional funding for the USPS, which is
in dire financial condition, because it would make it easier to vote by mail, a
process he opposes.
DeJoy
repeatedly stressed the USPS had capacity and would prioritize delivering
election mail this fall. Some states use a a cheaper and slower class of
service to mail out ballots, but in the past, the USPS has traditionally
prioritized all election mail, regardless of what class of service it is. This
year, the USPS has signaled to election officials that they will more strictly
enforce the class of service, setting off alarm bells that states would have to
pay more to guarantee timely delivery.
DeJoy said
election mail would be prioritized regardless of the class of service.
The USPS
also has long said voters should put their ballots in the mail a week ahead of
election day in order to guarantee they arrive on time and recently sent
warning letters to states that allow voters to request a ballot within a week
of the election.
DeJoy said
on Friday there were no changes to USPS election mail for this year and said he
was “extremely highly confident” ballots mailed close to election day would be
counted in time. Many states require ballots to be received by election day in
order to count, regardless of when they are put in the mail. Because of
concerns in mail delays, election officials are encouraging voters to request
mail-in ballots as soon as possible.
“We will
scour every plant each night leading up to election day,” he said.
DeJoy, who
is set to appear before the House oversight committee on Monday, signaled there
will probably be major changes ahead for the agency after the election.
“We are
considering dramatic changes to improve the service to the American people,” he
said.

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