Damage claim of 300 million euros filed with Airbnb
https://nos.nl/artikel/2349549-schadeclaim-van-300-miljoen-euro-ingediend-bij-airbnb.html
Airbnb has received a $300 million damages claim from
Servicekostenterug.nl for service fees that were wrongly charged. The claims
company filed the claim on behalf of tens of thousands of tenants.
Airbnb charged
twice a service fee for an overnight stay: to the tenant and to the host.
According to Dutch law, it is forbidden to collect a fee for mediation in real
estate on both sides.
Collective claim
On 9 March, the
Court of Amsterdam ruled that the double charge of service charges is contrary
to Dutch law. That ruling prompted the collective claim.
The lawyer of the
claims company, Adriaan de Gier, thinks there is a good chance that the
landlord platform will have to pay. Airbnb's Airbnb defense, he says, is based on two arguments:
"First, Airbnb says they're a
travel company - recently they've been calling their customers travelers. But
they are actually just a mediator in rental, because they have nothing to do
with the customer's journey. Secondly, they say that this is a holiday home,
which allows them to charge service fees on two sides. Friday's Supreme Court
ruling shows something different."
What law is it
about?
In 2016, a law
(Articles 264 and Article 417 book 7 Civil Code) was amended, so that real
estate intermediaries are not allowed to charge service fees on two sides. This
applies, for example, to real estate agents and other forms of rental of real
estate. Usually only costs are charged on the landlord side. Airbnb also did on the tenant side, and that should
not be ruled the court of Amsterdam.
Tax authorities
De Gier refers to
a Supreme Court ruling in another lawsuit in which Airbnb played a role. A couple went to court in 2015
for disagreeing that they had to put the rental income from their garden house
- which they had rented out through Airbnb for 21 days - in their tax return
under "income from work and home" in box 1. The couple believed that
the temporary rental was not part of box 1. The load in that box is much
higher.
Both initially
and on appeal, the couple was proved right. But the IRS appealed to the Supreme
Court, and the tax authorities agreed. The IRS hopes to use the ruling to make
a stronger case for taxing Airbnbrentals, for example, portions of homes. De
Gier considers that with this ruling, the Supreme Court considers that parties
such as Airbnb are real estate
intermediaries and are therefore covered by the scheme that they are not
allowed to charge a double service fee.
Two things
Airbnb says in a
response that it involves two different cases that are linked by commercial
claims organizations. "The basis of the case on service charges goes
against Dutch and European laws and we are waiting for the Supreme Court to
provide clarity for guests in the Netherlands."
The rental site
says it has not received a claim of 300 million euros over service fees from
Servicekostenterug.nl or any other claim organisation. In addition, several
courts have suspended all ongoing proceedings in similar cases pending a
Supreme Court ruling, which is expected in the course of next year, Airbnb said in the response.
In the recent
Supreme Court ruling on taxing rental income through a platform, there is
nothing about Airbnb's services in relation to Dutch law, the host platform
adds.
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