Von der
Leyen admits ‘technical problems’ with new EU airport border checks
European
Commission President Ursula von der Leyen has acknowledged that the European
Union’s newly implemented digital Entry/Exit System (EES) is experiencing
"technical problems," noting that there is "still quite a lot of work"
required alongside member states to fix the ongoing issues. Her admission comes
in response to immense pressure from the aviation industry, as the new
biometric border checks have caused extensive travel disruptions across
European airports during the peak summer holiday season.
The Core
Issues and Travel Impact
- Five-Hour Delays: Industry groups report that
waiting times at border control have spiked drastically, reaching up to
five hours during peak traffic hours.
- Half-Empty Flights: Passengers are getting stuck in
terminal queues so long that airlines are forced to depart with half-empty
aircraft to preserve tight scheduling windows.
- Summer Surge: The bottlenecks are
exacerbating an already stressed infrastructure as European airports
prepare to process an additional 40 million passengers over July and
August.
- The EES Mandate: Fully implemented in April
2026, the system requires all non-EU travelers to submit facial scans and
fingerprint biometric data upon their initial entry into the Schengen
zone, replacing manual passport stamps.
Industry
Pushback and Next Steps
In a joint
letter sent to Von der Leyen, major industry bodies—including Airports Council
International (ACI) Europe, Airlines for Europe, and the International Air
Transport Association (IATA)—have formally requested the authority to
"completely suspend" EES biometric collections through July and
August where lines exceed capacity. They are urging a temporary return to
traditional passport controls to save Europe's travel reputation.
While
several individual ports and airports have already paused biometric collection
during peak hours to clear queues, the European Commission continues to
maintain the long-term necessity of the system. Officials highlight that since
the soft launch began late last year, the EES has logged over 108 million
travelers and successfully flagged roughly 1,000 security risks. The Commission
is scheduled to hold an emergency meeting with aviation leaders on July 7 to
address the technical bottlenecks.
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