Pilgrim
Deaths in Mecca Put Spotlight on Underworld Hajj Industry
More than
1,300 people died, and a Saudi official said most of them were not registered
for the pilgrimage. That left them with little protection from the heat.
By Emad
Mekay and Vivian Nereim
Emad Mekay
reported from Cairo and Vivian Nereim from Riyadh, Saudi Arabia.
June 23,
2024
https://www.nytimes.com/2024/06/23/world/middleeast/hajj-pilgrim-deaths-saudi-arabia.html
More than
1,300 people died making the Islamic pilgrimage of hajj in Saudi Arabia this
month, the vast majority of whom the Saudi government said did not have
permits. Many walked for miles in scorching heat after paying thousands of
dollars to illicit tour operators.
While
pilgrims with permits are transported around the holy city of Mecca in
air-conditioned buses and rest in air-conditioned tents, unregistered ones are
often exposed to the elements. In recent days, as temperatures surpassed 120
degrees, some pilgrims described watching people faint and passing bodies in
the street.
On Sunday,
in an interview on state television, the Saudi health minister, Fahd
al-Jalajel, said that 83 percent of the 1,301 reported deaths involved pilgrims
who lacked permits.
“The rise in
temperatures during the hajj season represented a big challenge this year,” he
said. “Unfortunately — and this is painful for all of us — those who didn’t
have hajj permits walked long distances under the sun.”
Mr.
al-Jalajel’s remarks came after days of silence from the Saudi government over
the fatalities during the hajj, an arduous and deeply spiritual ritual that
Muslims are encouraged to perform at least once in their lifetimes if they can.
With nearly
two million participating each year, it is not unusual for pilgrims to die from
heat stress, illness or chronic disease. It is unclear if the number of deaths
this year was higher than usual, because Saudi Arabia does not regularly report
those statistics. In 1985, more than 1,700 people died around the holy sites,
most of them from heat stress, a study at the time found.
But because
so many of those who died had no permits, this year’s toll exposed an
underworld of illicit tour operators and smugglers who profit off Muslims
desperate to make the journey.
The deaths
also laid bare what appeared to be a failure of Saudi immigration and security
procedures aimed at preventing unregistered pilgrims from reaching the holy
sites, including a security cordon around Mecca that locks down weeks ahead of
hajj.
Despite
those efforts, an estimated 400,000 undocumented people tried to perform the
pilgrimage this year, a senior Saudi official told Agence France-Presse,
speaking on the condition of anonymity.
Saudi
officials did not respond to requests for comment.
In
interviews with The New York Times, however, hajj tour operators, pilgrims and
relatives of the dead described easily exploited loopholes that allow people to
travel to the kingdom with a tourist or visitor visa ahead of hajj. Once they
arrive, they find a network of illegal brokers and smugglers who offer their
services, take their money and sometimes abandon them to fend for themselves,
they said.
The number
of unregistered pilgrims appeared to have been driven up this year by rising
economic desperation in countries like Egypt and Jordan. An official hajj
package can cost more than $5,000 or $10,000, depending on a pilgrim’s country
of origin — far beyond the means of many hoping to make the trip.
Marwa, a
32-year-old Egyptian woman whose parents performed hajj without an official
permit this year, said that they had paid around $2,000 for their journey,
facilitated by an agent in Egypt and a broker in Saudi Arabia. They felt that
they had to go soon because, as Egypt’s currency loses value, their savings
shrink every year, she said. Marwa asked to be identified only by her first
name to avoid legal repercussions.
Several
countries that recorded large numbers of deceased pilgrims have moved quickly
to address the fallout.
On Friday,
the president of Tunisia, which counted more than 50 pilgrims among the dead,
fired the country’s religious affairs minister. In Jordan, which recorded the
deaths of at least 99 pilgrims, the public prosecutor opened an investigation
into illegal hajj routes. And in Egypt, the authorities said that they would
revoke the licenses of 16 companies that issued visas to pilgrims without
providing them with adequate services.
“There’s so
much greed around this business,” said Iman Ahmed, a co-owner of El-Iman Tours
in Cairo.
Ms. Ahmed
said that she refused to send unregistered pilgrims on hajj packages but that
other Egyptian tour operators and Saudi brokers made big money doing so.
One
unregistered pilgrim who died was Safaa al-Tawab, a grandmother from the
Egyptian city of Luxor, according to her brother, Ahmed al-Tawab. Ms. al-Tawab,
55, had not been able to obtain a hajj permit but found an Egyptian tour
company to take her for around $3,000, he said.
Ms. al-Tawab
did not realize that she was violating the rules when she traveled to Saudi
Arabia last month, her brother said, and after she arrived, she told relatives
that she had been put in inadequate housing and prevented from going outside.
While the tour operator had promised air-conditioned buses to take the pilgrims
around Mecca, she instead found herself walking for miles in the heat, Mr.
al-Tawab said.
Ms. al-Tawab
died midway through the pilgrimage, but when her brother contacted a
representative from the tour company, he assured him that she was fine, then
later turned off his phone, Mr. al-Tawab said.
Before the
hajj, the Saudi authorities posted billboards and sent a barrage of text
messages reminding people that it is illegal to perform the pilgrimage without
a permit; violators face fines, deportation and bans on re-entering the
kingdom.
Entry to
Mecca was barred weeks before hajj for visitors who did not have permits. Yet
many pilgrims were able to evade the restrictions, arriving in Mecca early and
hiding out, or paying smugglers to ferry them into the city.
Even for the
young and fit, the hajj is a physically challenging event, and many pilgrims
are elderly or ailing by the time they can make the journey. Some believe that
the hajj might be their final rite, and that dying in Mecca will confer great
blessings.
The Saudi
government deploys measures to reduce the effects of extreme heat, including
spraying pilgrims with mists of water and incorporating shading into some
sites.
Abdulhalim
Dahir, 31, a Kenyan pilgrim who made the hajj with his brother and father using
official permits, said that his journey was generally smooth, with
air-conditioned tents, air-conditioned buses and easy access to water.
“It was an
amazing experience — once in a lifetime,” he said.
But even
some who were in Mecca with documentation complained about inadequate
facilities for the heat.
Makhdoom
Ali, 36, a Pakistani computer engineer who traveled there with his 65-year-old
mother, said he had seen several pilgrims collapse from heat exhaustion with no
immediate assistance available.
Despite his
joy at completing the hajj, Mr. Ali said that he was troubled by the hardships
they encountered and that he had feared for the health of his mother throughout
the journey.
“Many lives
could have been saved with better government arrangements,” Mr. Ali said.
Mr.
al-Jalajel, the health minister, said that one quarter of the health services
provided during hajj were rendered to undocumented pilgrims. “We look at them
as a pilgrim, regardless of their permit, race or nationality, and they receive
full services,” he said.
Among the
dead were at least two Americans.
But after
they arrived in Mecca, the operator told them to stay in their hotel until
permits were issued for them, and transportation they had been promised was not
always available, they told their daughter. Her parents were frustrated because
they had believed they were going “by the book,” Ms. Wurie said.
They were
still able to perform some of the initial rituals of hajj, and they were “so
excited to see the Kaaba,” the cubic structure that pilgrims circumambulate,
she said.
But the last
message she received from her mother said that a bus to take them to one of the
sites had not arrived, and that they had been walking for two hours instead.
Despite her
frustration at the tour operator, as well as the difficulty of locating their
bodies — buried in Mecca — Ms. Wurie believes her parents were filled with joy
in their final days.
“They died
doing exactly what they wanted to do,” she said. “They’ve always wanted to make
it to hajj.”
Hager
ElHakeem, Rana F. Sweis, Zia ur-Rehman, Saif Hasnat, Mujib Mashal, Safak Timur,
Aida Alami and Muktita Suhartono contributed reporting.
Vivian
Nereim is the lead reporter for The Times covering the countries of the Arabian
Peninsula. She is based in Riyadh, Saudi Arabia. More about Vivian Nereim
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