3h ago
Microsoft
outage: The state of play
Across
Europe, millions of Microsoft
customers will have woken up to the news that the company is strugging to get
its services back online.
The
disruption, which began around 6pm GMT on Thursday, has disrupted key Microsoft
services such as Outlook, Teams and Copilot. Initially
mainly affecting US users, it has gone on to cause disruption across the
Asia-Pacific region.
Photograph:
Downdetector
Microsoft
has suggested the outage may have been caused by issues with the settings
applied to servers responsible for keeping Microsoft 365 up and running. It
says it doesn’t believe it is suffering a cyber attack.
And it
became clear that the problem was pretty serious when the company admitted that
the fix was “not taking as expected”.
The outage
hit government agencies in Australia, Japan and the United States, as well as
companies including two massive AI companies – OpenAI and Anthropic.
In
Japan, the economy, trade and industry minister said the disruption had had
a “major impact,” on the world’s fourth-biggest economy.
Australia’s
spy agency and federal police were among the organizations reporting disruption
there, with billions
of dollars of damage predicted.
The
latest word from Microsoft is that it is seeing “positive results for
server stability” after applying a software patch.
But despite
that, the company still reports “Service degradation on Microsoft 365 (Business
or Enterprise) and Microsoft consumer products”
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